Zong has launched a new service to support their customers, a SMS based helpline to provide convenience to its customers. This service is completely automated and easy to use. Users can effortlessly access the required information through SMS without having to wait for the customer service representative. It will give Zong customers the freedom to acquire the required information whenever they desire without any hassles.
The procedure to avail this service is as simple as sending the keyword of query to 310 SMS Channel. Similar methodology can be used by the customers to register complaints. This opens up an easy option for ZONG customers to contact ZONG for complaint related issues.